During a personal selling interaction, a customer raises concerns about the durability of the product. Which selling technique should the salesperson employ to handle this objection?

1. Focus on the product's features
2. Offer a discount to the customer
3. Provide a detailed demonstration and share testimonials
4. Shift focus to a different product

Which of the following is/are qualities of a good salesman?

1. Cheerful disposition
2. Sincerity
3. Sensitivity
4. All of these

Advertising is …………… than personal selling.

1. Less costly
2. More costly
3. Equivalent
4. None of these

Marketing is …………… oriented whereas selling is …………… oriented.

1. Promotion, satisfaction
2. Profit, integration
3. Customer, product
4. None of these