Commercial Applications
In order to exercise their rights, consumers must make correct choices and fulfill certain duties. Enumerate five such responsibilities.
Answer
In order to exercise their rights, consumers must fulfill the following responsibilities:
Check Quality and Insist on Warranty — While purchasing goods and services, consumers must check their quality and insist on a warranty card. They should buy products marked with ISI, AGMARK.
Ask for Cash Memo — Consumers should always ask for a cash memo or receipt for items purchased.
Form Consumer Associations — Consumers should form consumer associations to create awareness about consumer rights.
Make Complaints for Genuine Grievances — Consumers must make complaints for their genuine grievances. Even if the value of goods or services involved is small.
Know and Exercise Their Rights — Consumers must know and exercise their rights such as right to safety, right to be informed, right to choose, etc.