Commercial Applications

In order to exercise their rights, consumers must make correct choices and fulfill certain duties. Enumerate five such responsibilities.

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Answer

In order to exercise their rights, consumers must fulfill the following responsibilities:

  1. Check Quality and Insist on Warranty — While purchasing goods and services, consumers must check their quality and insist on a warranty card. They should buy products marked with ISI, AGMARK.

  2. Ask for Cash Memo — Consumers should always ask for a cash memo or receipt for items purchased.

  3. Form Consumer Associations — Consumers should form consumer associations to create awareness about consumer rights.

  4. Make Complaints for Genuine Grievances — Consumers must make complaints for their genuine grievances. Even if the value of goods or services involved is small.

  5. Know and Exercise Their Rights — Consumers must know and exercise their rights such as right to safety, right to be informed, right to choose, etc.

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