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Abhay is going to make his first Online purchase. How should his parents guide to make him aware of the common e-commerce frauds? List the steps to prevent him from becoming a victim.

Computing Safety & Ethics

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Answer

Abhay's parents should make him aware of the common e-commerce frauds by educating him about the various kinds of e-commerce frauds which are as follows:

  1. Misleading Product Listing
  2. Selling Counterfeit Products
  3. Unfriendly Return Policy
  4. Fraudulent Payment

Abhay can take the following steps to prevent him from becoming a victim of e-commerce fraud:

  1. Always use secured Internet connection and not a public Wi-Fi while purchasing something.
  2. Keep one's antivirus software up-to-date.
  3. Ensure the e-commerce website uses encryption protocol certificates like TLS and SSL. Check that the lock icon is present in the address bar, and the URL has an 'https', before entering payment details into any website.
  4. Never give personal and credit cards details over the phone.
  5. Read the Website's Refund Policy carefully.
  6. Look for grammatical errors because phishing websites often have grammatical errors in their text.

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