Commercial Applications
Briefly explain the term 'Marketing Oriented Stage.'
Markets & Marketing
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Answer
The marketing-oriented stage (1960–1980) emerged due to keen competition and growing consumer awareness. In this stage:
- Producers realised that business policies and programmes should be built around the goal of customer satisfaction.
- Management began to think of itself not as producing products but as providing value satisfaction to customers.
- The aim of marketing was to know and understand the customer so well that the product or service fits him and sells itself.
- The consumer was considered the 'king' and customer satisfaction became the principal reason for corporate existence.
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