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Commercial Applications

Discuss Catalogue marketing and telemarketing as important methods of non-conventional marketing.

Markets & Marketing

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Answer

1. Catalogue Marketing:

  • In catalogue marketing, samples of products and a catalogue are kept in a showroom.
  • The catalogue contains details of goods and their prices.
  • Customers select goods by reading the catalogue and examining the samples.
  • Orders are placed in the showroom and sent to the warehouse for supply, with goods delivered to the customer in the showroom.
  • A copy of the catalogue may be mailed to regular customers so they can prepare orders at home and pick up goods from the showroom.
  • In a catalogue market, a wide range of high mark-up, fast-moving and branded goods such as jewellery, watches, cameras, luggage, home appliances, toys, power tools and sports items are sold at discounted prices.
  • Catalogue showrooms cut costs and margins to attract a higher volume of sales.

2. Telemarketing:

  • In telemarketing, products are advertised and demonstrated on television and in newspapers.
  • Toll-free telephone numbers are mentioned in the advertisement.
  • Customers place orders on the toll-free number and orders are executed through courier services.
  • Television has become a popular medium for direct marketing due to the growing satellite network and cable channels.
  • Telephone shopping is very convenient and cost-effective.
  • It is available round the clock and payment can easily be made through credit card.

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