Commercial Applications
…………… fosters greater understanding and improves relationship with the client.
- Dialogue
- Persuasion
- Human Relations
- Empathy
Public Relations
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Answer
Empathy
Reason — Empathy fosters greater understanding and improves relationship with the client. It tells an executive when to talk and when to remain silent, when to be firm and when to be restrained. An empathetic executive is more accurate in interpreting what a client says or does.
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