Commercial Applications
Name the stage of Product Life Cycle, when the promotional focus shifts from 'buy my product' to 'buy my brand'. State four strategies adopted during this stage.
Marketing Mix
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Answer
Stage — Growth Stage
During the Growth Stage of the product life cycle, the promotional focus shifts from "buy my product" to "buy my brand". This is because by this stage, multiple competitors have entered the market with similar products, and the firm needs to build brand loyalty rather than just creating product awareness.
Four strategies adopted during the Growth Stage:
- Heavy advertising — To create a strong brand image and stimulate sales. The aim is to differentiate the firm's brand from those of competitors.
- Expanding distribution channels — To make the product available wherever demanded. Wider distribution helps capture more markets and prevent competitors from gaining shelf space.
- Introducing new versions — New versions of the product are introduced to cater to the needs of different types of customers and segments, expanding the customer base.
- Keeping prices at competitive levels — Prices are kept competitive (not too high, not too low) to retain customers and prevent them from switching to competitors. Greater emphasis is also placed on customer service to build loyalty.
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CASE STUDY
Innovation and brand consultant, Anisha Motwani, believes that free trials or sampling as a strategy is mostly prevalent and successful in categories that have deep seated habits and have high frequency of consumption. Brand switching in this category require attitude and behavior changes and free sampling influences customers to try new brands and thus increasing the probability of purchase. Such categories could include newspapers, food products, etc. Free trials can also be found in case of expensive offerings where consumers prefer sampling before making a final commitment……
Success of Reliance Jio in the intensely competitive Indian telecom market brings forth the strength of trial marketing strategy, even in the service industry. Reliance Jio Infocomm Ltd offered free sampling of Jio's voice calling, text messaging, and data services, and acquired stupendous 100 million subscribers, of which it continued to retain 72 million even after the free trial period ended.
Conventional wisdom suggests that brand that indulge in trials and discounts erode brand Value. Here's the reality though. People value brands. But people also seek value for money ……
Source:
https://www.ascdegreecollege.ac.in/wp-content/uploads/2020/12/Marketing-Management-Indian-Cases.pdfWith reference to the case study answer the following question:
Identify and explain suitable element of marketing mix that has been discussed here.
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