A new company wants to train its employees on latest development in work method and procedures. Explain any two types of training suitable for existing employees.

Two types of training suitable for existing employees of a new company are: 1. Refresher Training — Refresher training is designed to teach employees the latest developments in work methods and procedures. Technological advancements and the introduction of new tools and equipment have increased the need for such training. Short-term refresher courses are organised for this purpose. Refresher training helps to avoid employee obsolescence and to refresh the memory of employees, ensuring they stay updated with the latest practices in their field. 2. Promotional Training — Promotional training is given to employees who are chosen to perform higher level jobs. As employees move up in the organisation, their responsibilities increase, and it becomes necessary to prepare them by providing training in the new job. This includes training in leadership, decision-making, and managerial skills required at the higher level. It ensures a smooth transition for the promoted employee.

Urban Company is Asia's largest online home service platform. Launched in 2014, Urban Company today operates in India, Australia, Singapore, the UAE and the Kingdom of Saudi Arabia. The platform helps customers book reliable and high-quality services-beauty treatments, massages, haircut, home cleaning, handymen, appliance repair, painting, pest control and more-delivery by trained professionals conveniently at home. Urban Company's vision is to empower millions of professionals worldwide to deliver services at home like never experienced before. Urban Company provides a platform that allows skilled and experienced professionals to connect with users looking for specific services. All the professionals, though experienced and skilled, undergo intensive training modules before being allowed to list their services on the platform. Once on the platform, Urban Company's match-making algorithm identifies professionals who are closest to the users' requirements and available at the requested time and date. In reference to the above case, answer the following questions:
(a) What type of Bank account does Urban Company have? Why?
(b) Explain how, the professionals are recruited by Urban Company.
(c) Write about any three External sources of Recruitment.
(d) What services does the Urban Company offer?

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Discuss the merits of internal sources of recruitment.

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CASE STUDY
Julian Richer (born 1959) is the Managing Director and founder of Richer Sounds, a hi-fi and home cinema retailer specialising in audio equipment such as LCD televisions, DVD players and amplifiers.
In 1978, aged just nineteen, Richer opened his first store in London Bridge. The company has 53 retail outlets throughout the UK. In 1994, his flagship store in London Bridge set a new Guinness World Record for the highest sales per square meter of any retail outlets in the world- a staggering £195426 ( $322450) per square meter- a record held for over two decades. Richer Sounds has also won many awards, including Which? magazine's Best Retailer Award and Sunday Times award for Britain's Best Employer. The company is also one of the UK's most generous donors, allocating 15% of its annual profits to charitable organisations.$
Richer believes it is vital that his staff have fun and enjoy their work. He is renowned for empowering staff to make a difference to the company. Each week, he looks at employee suggestions and awards up to £20,000 ( $322450) p ers q u a re m e t er - a recor d h e l df oro v er tw o d ec a d es . R i c h er S o u n d s ha s a l so w o nman y a w a r d s, in c l u d in g Whi c h ? ma g a z in e^{'} s B es tR e t ai l er A w a r d an d S u n d a y T im es a w a r df or B r i t ai n^{'} s B es tE m pl oyer . T h eco m p an y i s a l soo n eo f t h e U K^{'} s m os t g e n ero u s d o n ors, a ll oc a t in g 15 R i c h er b e l i e v es i t i s v i t a lt ha t hi ss t a ff ha v e f u nan d e nj oy t h e i r w or k . He i sre n o w n e df ore m p o w er in g s t a ff t o mak e a d i ff ere n ce t o t h eco m p an y . E a c h w ee k, h e l oo k s a t e m pl oyees ugg es t i o n s an d a w a r d s u pt o £20, 000 ($ 33,000) for an idea. Each month, the top three salespeople get to use his personal Bentley or Rolls-Royce for a weekend. He only promotes people internally. Richer argues that businesses with demotivated staff face lower productivity due to higher absenteeism, labour turnover, theft and customer complaints.
[Sources: `www.richersounds.co.uk`, `www.richerstudentszone.co.uk` and The Richer Way, By Julian Richer]
With reference to the above case study answer the following questions:
(i) Examine how motivation can lead to improved productivity of his Organisation.
(ii) With reference to features of Human Resource Management, explain:
(a) Staff function
(b) Pervasive function
(iii) What are the advantages of internal sources of recruitment?

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Explain need and the importance of Training.

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Commercial Applications

A new company wants to train its employees on latest development in work method and procedures. Explain any two types of training suitable for existing employees.

Recruitment

Answer

Related Questions

Discuss the merits of internal sources of recruitment.

Explain need and the importance of Training.