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Informatics Practices

Prerna received an email from her bank stating that there is a problem with her account. The email provides instructions and a link, by clicking on which she can log in to her account and fix the problem. Help Prerna by telling her the precautions she should take when she receives these types of emails.

Computing Safety & Ethics

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Answer

When Prerna receives an email from her bank stating that there is a problem with her account, she should be cautious to avoid falling prey to phishing scams. She should check the sender's email address to ensure it's legitimate, avoid clicking on any links provided in the email, and instead manually type in the bank's website address in her browser. She should contact the bank directly using the phone number or email address listed on the bank's official website, and check for signs of phishing such as poor grammar or a sense of urgency. Additionally, she should never share personal information such as her username, password, or account number in response to an email, and keep her computer and antivirus software up-to-date to protect against malware and other security threats.

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