What legal measures were taken by the government to empower the consumers in India?

The enactment of the Consumer Protection Act 1986, popularly known as COPRA was the major legal step taken by the Government of India in 1986 to empower consumers in India. Under COPRA, a three-tier quasi-judicial machinery at the district, state and national levels was set up for redressal of consumer disputes. The Act has enabled us as consumers to have the right to represent in the Consumer Disputes Redressal Commissions. The COPRA was amended in the year 2019 to further strengthen consumers in India. Buying through internet is now included.