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Computer Applications

While working, Mrs Sharma's system stopped functioning suddenly. After her system got repaired, she tried to log in to her e-mail account but could not do so. There was an error of incorrect user name or password.

a. What might be the reason for this?

b. How do you think her password might be altered, if at all?

c. What precautions she should have taken to protect her login details?

Computing Safety & Ethics

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Answer

a. The reason might be that Mrs Sharma's email account got hacked and the hacker changed her password locking her out of her email account.

b. Mrs. Sharma may have used the web browser's auto-login feature, which saves her username and password for automatic website login. While her system was undergoing repairs, an unauthorized individual could have gained access and altered her password.

c. Mrs. Sharma should have taken the following precautions to protect her login details:

  1. She should have enabled multi-factor authentication for her email account adding an extra layer of security.
  2. She should avoid using the auto login and remember password functionality of the web browsers.

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