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Robotics & Artificial Intelligence

Write various applications of AI in commercial field.

AI Introduction

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Answer

AI has impacted many industries and organisations. Some important applications of AI in commercial field are:

  1. 24 x 7 Customer service: AI-enabled chat bots can handle customer queries 24 x 7. These chatbots can also help with product recommendations and collecting feedback.

  2. Sales and marketing: AI helps improve the sale of a product by sending personalised messages to customers by understanding their buying patterns and choices.

  3. Supply chain management: The supply chain system can be managed by understanding product demand and supply. This can be done by analysing product reviews through AI-enabled tools.

  4. Fraud detection: Financial data can be analysed with the help of AI tools. It will help in detecting fraudulent activities and handling financial losses.

  5. Product development: AI tools can be used to understand customer requirements and feedback that will help in developing optimised products. It will also help in understanding product shortcomings and future consequences.

  6. Risk management: Financial risks can be analysed through AI tools by observing historical data. These tools also suggest risk-handling solutions.

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