Computer Applications
(a) Give two ways, other than video conferencing, in which branches are able to communicate. Give one advantage for each.
(b) There has been a large increase in the number of customers who use the Internet banking facilities offered by PJM Bank. Give, two reasons why customers choose to use Internet banking.
Answer
(a) Two ways, other than video conferencing, in which branches can communicate are:
| S. No. | Method | Advantage |
|---|---|---|
| 1. | Emails can be sent and read at different times, allowing flexibility for recipients to respond when convenient. | |
| 2. | Instant Messaging | Instant Messaging allows for instant exchanges, facilitating quick decision-making and problem-solving. |
(b) Two reasons that customers choose to use Internet banking are:
- Customers don't need to visit the branch. It saves their time and travel cost.
- Customers can do their banking transaction at anytime as per their convenience without being restricted by the business hours of the bank.
Related Questions
When an e-mail is received it can be sent on to other e-mail addresses. This is :
- forwarding
- replying
- mailing
- attaching
PJM Bank has a Head Office based in Bangalore and a large number of branches nationwide. The Head Office uses video conferencing to communicate with the branch managers.
(a) Identify the requirements to be fulfilled by each branch for video conferencing.
(b) Describe three benefits to the bank of using video conferencing.
(c) Describe three problems that may occur when using video conferencing.
(a) Juhi uses a computer to send e-mails to her sister in America.
- Juhi has a photograph stored on her computer that she wants to send to her sister. Describe the process of sending an e-mail with a photograph.
- Explain what all types of files can she send with e-mail ?
(b) Juhi is researching Indian freedom struggle history on the Internet. She uses a search engine to help her.
- The computer sometimes takes a long time to respond when Juhi enters a question into the search engine. Give two reasons why this might happen.
- The search engine returned a large number of links when she entered 'Gandhi'. Give two things Juhi can do to reduce the number of links.
Swirlpool is a company that sells washing machines from its website. Sophie buys a washing machine from the Swirlpool website.
(a) What is this way of shopping called ?
(b) Describe one advantage to the customers of e-sales.
(c) Swirlpool encourages its employees to study online and enhance their skills. What is the term that describes this form of learning ?