Computer Applications
Booking seats on an aeroplane can be done by the Internet.
(a) Give two advantages of using the Internet rather than making a telephone call for this task.
(b) What type of file access would be needed to make a booking ? Give a reason for your choice.
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Answer
(a) Two advantages of using the Internet rather than making a telephone call for this task are:
- 24/7 Availability — Internet booking is available round the clock, allowing users to make reservations at any time, whereas telephone calls are limited by business hours and potential wait times.
- Self-Service and Control — Internet booking empowers users to independently browse available seats, choose preferences, and make reservations without relying on a customer service representative, providing greater control and customization.
(b) For making a booking through the Internet, the type of file access needed is "Read-Only File Access." This allows users to view available flight options, seat layouts, and other booking-related information without altering the underlying data. Users can read and interact with the data to make informed decisions about their seat selections and travel plans.
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