Economics
Critically examine the progress of consumer movement in India.
Consumer Rights
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Answer
The consumer movement in India has made significant strides since its inception, but it also faces several challenges and limitations that affect its overall progress. There has been a notable increase in consumer awareness regarding their rights and responsibilities. Various consumer organizations, NGOs, and government initiatives have played a crucial role in educating consumers through workshops, campaigns, and awareness programs. The enactment of the Consumer Protection Act (1986) was a milestone in strengthening consumer rights in India. Despite the existence of laws and consumer protection mechanisms, implementation and enforcement faced significant challenges. Rural and economically vulnerable consumers often lack awareness of their rights and face challenges in accessing consumer courts. Issues such as unfair trade practices, adulteration, and deceptive advertising disproportionately affect these groups.
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Related Questions
Mention some of the rights of consumers and write a few sentences on each.
By what means can the consumers express their solidarity?
Match the following.
Column A Column B (i) Availing details of ingredients of a product (a) Right to safety (ii) Agmark (b) Dealing with consumer cases (iii) Accident due to faulty engine in a scooter (c) Certification of edible oil and cereals (iv) District Consumer Commission (d) Agency that develop standards for goods and services (v) Food fortification (e) Right to information (vi) Consumers International (f) Global level institution of consumer welfare organisations (vii) Bureau of Indian Standards (g) Addition of key nutrients to staple foods Say True or False.
(i) COPRA applies only to goods.
(ii) India is one of the many countries in the world which has exclusive authorities established for consumer disputes redressal.
(iii) When a consumer feels that he has been exploited, he must file a case in the District Consumer Commission.
(iv) It is worthwhile to move to consumer commissions only if the damages incurred are of high value.
(v) Hallmark is the certification maintained for standardisation of jewellery.
(vi) The consumer redressal process is very simple and quick.
(vii) A consumer has the right to get compensation depending on the degree of the damage.