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Economics

What is the rationale behind the enactment of Consumer Protection Act 1986?

Consumer Rights

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Answer

The Consumer Protection Bill, 1986 seeks to provide for better protection of the interests of consumers and for the purpose, to make provision for the establishment of Consumer councils and other authorities for the settlement of consumer disputes. The rationale behind the enactment of the Consumer Protection Act, 1986:

  • Shielding consumers from unethical practices like unfair trade practices, defective and adulterated goods, poor services.
  • Giving recognition to consumer rights like right to be informed, right to choose, right to seek redressal and represent.

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