Informatics Practices
Angad receives an SMS, shown alongside, from his bank querying a recent transaction. Answer the following questions as to what he should do in such a situation:
(a) Should he SMS his pin number to the given contact number?
(b) Should he call the bank helpline number to recheck the validity of the SMS received?
Computing Safety & Ethics
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Answer
(a) No, he should not SMS his PIN number to the given contact number. Sharing PIN numbers over SMS can lead to fraud and unauthorized access to his bank account, increasing the chance of his account being hacked, which can result in financial loss.
(b) Yes, he should call the bank helpline number to verify the validity of the SMS received. This ensures he is speaking directly to a legitimate bank representative and can confirm whether the transaction is genuine or if the SMS is a phishing attempt.
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